Customer Service

Customer Service & Return Policy

You can reach our customer service and licensing desk at 888-583-2-WAY or email or manager at

All sales are final. However, if you cancel your licensing request within seven business days you are eligible for a full refund. Cancellations MUST be made within seven business of a form submission.

Shipping Policy of FCC Rules CD-Rom:

FCC Rules CD-Rom will be shipping within 48 hours of the purchase date. All sales are final and are not subject seven Business day refund or cancellation policy. However, If the CD-Rom will not run, a new one will be shipped for actual shipping price (based on listed rate) upon return of damaged media.

Return requests should be sent to the following address:

1565 Oak St
Eugene, OR 97401